ALTIMATE PILOT

    Privacy Policy

    April, 2026

    This Privacy Policy is meant to help you understand what information we collect, why we collect it, and how you can update, manage, export, and delete your data.

    Service Provider

    The "Altimate Pilot" application (the "App"), available at www.altimatepilot.app, the Apple App Store, and the Google Play Store App, is owned and operated by Altimate Pilot, Julian Lazar, Schötmarsche Str. 55a, 33818 Leopoldshoehe, Germany.

    This Privacy Policy applies to individual users (pilots) using Altimate Pilot applications or services. The personal information we collect is used to provide and improve the service. We will not use or share your information with anyone except as described in this Privacy Policy.

    1. Information We Collect and Receive

    We only collect and use your personal information for legitimate reasons. We only collect personal information that is reasonably necessary to provide our services to you. All personal data is processed electronically and stored in encrypted form in multiple databases to ensure maximum security.

    Data retention:

    Free trial accounts: Free trials for all account types last up to twelve (12) months. After the free-trial period ends without activation of a paid subscription, the account will be scheduled for deletion together with all associated data.

    Individual subscriptions (pilots): We process your personal data for the duration of your subscription. After cancellation, we retain your data for twelve (12) months to allow recovery, unless you request permanent deletion earlier (see Section 9).

    1.1 Personal Data

    • First and last name
    • Email address
    • Geographic location and time zone
    • Flight data (if uploaded or imported)
    • Planned flight routes (if uploaded)
    • Licences and certifications data (if uploaded)
    • User generated content (if uploaded)
    • Other documents (if uploaded)

    1.2 Log Data

    When you use our service, or in the event of an error, we collect Log Data such as:

    • IP address
    • Device type, name, and OS version
    • App configuration
    • Date, time, and usage details

    1.3 Access to Your Mobile Device

    We may request access to device features such as location services to enable certain app features. You can change permissions in your device settings.

    1.4 Push Notifications

    We may send account- or app-related notifications. You can turn these off in your device settings.

    1.5 Public User Profile

    Basic profile details (name, avatar, total flight hours) may be visible to other users.

    2. Tracking Technology

    2.1 Cookies

    Altimate Pilot application uses cookies to:

    • Measure traffic and statistics
    • Save user preferences (e.g., language)
    • (Optional, with user consent) support marketing purposes, such as measuring the effectiveness of campaigns or showing relevant content.

    Marketing cookies are optional and only used with your consent. Refusing them will not affect your ability to use the core services.

    You can control cookies in your browser settings. In the EU/UK/CH, consent is required for analytics and marketing cookies. You may withdraw your consent at any time through your browser or cookie settings.

    2.2 Web Analytics

    We use PostHog to monitor and analyse usage. Data is anonymized and aggregated.

    2.3 Remarketing & Behavioural Targeting

    We may use remarketing and behavioural targeting services to display ads to you on third-party platforms based on your past interactions with our website.

    Currently, this includes:

    • Google Ads (Google LLC), which may use cookies and similar technologies to deliver targeted advertising. Users can opt out of Google's personalised ads by visiting Google Ads Settings.

    From time to time, we may also use other advertising platforms such as Instagram, Facebook or LinkedIn. These platforms may collect and process usage data in accordance with their own privacy policies.

    You can opt out of interest-based advertising directly through the respective platform's privacy or advertising settings.

    2.4 Email Marketing

    We use Lovable Cloud to send transactional emails (such as account notifications, invoices, or password resets).

    2.5 Payments

    We use RevenueCat and PayPal as our trusted payment processors. Both providers are certified to the highest level of PCI DSS (Payment Card Industry Data Security Standard). Your payment details are encrypted, handled, and processed directly by these providers — Altimate Pilot never stores or has direct access to your full card information.

    3. Data Security

    Data is stored securely with Lovable Cloud on European servers. We use strong encryption, TLS, and access controls. Payment providers RevenueCat and PayPal are PCI-DSS compliant.

    4. Links to Other Websites

    Our App and website may contain links to third-party sites. If you click on a third-party link, you will be directed to that site. We are not responsible for the content, privacy policies, or practices of any third-party sites or services. We strongly encourage you to review the privacy policies of those sites.

    5. Age Limitations

    We do not provide services to anyone under 16. We do not knowingly collect data from children under 13 (COPPA). If collected, it will be deleted immediately.

    6. Account Information

    You can review or update your information via your profile settings, even if your account is suspended to basic view.

    7. Data Deletion

    Users can permanently delete their data at any time by using the "Permanently Delete My Data" option in their profile.

    Deletion requests: When you use the "Permanently Delete My Data" option, your data is immediately removed from active systems. For up to fourteen (14) days, limited recovery may still be technically possible (e.g., from system backups), but this is not guaranteed. After fourteen (14) days, your data is permanently deleted from all systems and backups.

    8. Emails and Communications

    You can unsubscribe from marketing emails via the "Unsubscribe" link. Transactional emails (account, billing, support) will still be sent.

    9. Data Ownership & Usage

    Individual accounts (pilots): You are solely responsible for the legality of the data you upload.

    Anonymized or aggregated data may be used by Altimate Pilot for statistical analysis, service improvements, and limited marketing (e.g., general usage trends).

    10. Your Rights

    Depending on your location, you may have the right to:

    • Access, correct, or delete your data
    • Restrict or object to processing
    • Data portability
    • Withdraw consent at any time
    • Opt out of "sale" or "sharing" of data (California, Virginia, Colorado, etc.)
    • File a complaint with your local authority (see §14)

    11. Changes to This Privacy Policy

    We may update this Policy from time to time. Updates will be posted here and, where significant, notified by email. The revised Policy takes effect immediately upon posting.